Refund Policy

Last updated: September 13, 2026

Starting a request

What shoppers should know: Email edabahigul16@gmail.com before returning anything. Include the order number, checkout email, a description of the problem, and photos or video when appropriate.

Condition and review

How this works: Keep the item, original packaging, tags, accessories, and included materials while the request is reviewed. Instructions and eligibility are confirmed before a return is sent.

Approved refunds

Useful details: After approval, we initiate the refund to the original payment method within 10 calendar days. The bank or card issuer may take additional time to post it.

Statutory rights

What shoppers should know: Nothing in this policy limits consumer rights that cannot lawfully be excluded.

Eligible product issues

How this works: If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, submit a return or exchange request within 30 calendar days after delivery.